One point of contact for both layers
The room control units and the operations software come from one party that supplies, installs and supports both. When something fails, hardware and software cannot blame each other.
TingHotel belongs to TingLabs, a product family developed by HDL Vietnam on top of HDL Automation's room controllers.
Room control units (RCUs) and in-room devices. Two platforms: KNX and Buspro.

NEXT HOME Solutions Joint Stock Company. The official and sole authorised distributor of HDL Automation in Vietnam.
Software and edge devices developed by HDL Vietnam.
Run the hotel and control the rooms on one set of data.

HDL Vietnam (NEXT HOME Solutions Joint Stock Company) is the official and sole authorised distributor of HDL Automation in Vietnam. It brought the HDL KNX control system to the Vietnamese market in 2020.
TingLabs is the family of software and edge devices developed by HDL Vietnam, so that HDL hardware can be used fully in the real operation of hotels and lodging businesses.
HDL Automation has systems in more than 106 countries and territories, more than 500,000 projects and more than 150 R&D engineers. These are the manufacturer's figures, not HDL Vietnam's.
The room control units and the operations software come from one party that supplies, installs and supports both. When something fails, hardware and software cannot blame each other.
Our engineers work with HDL RCUs every day, so the software reads the real room state correctly and sends commands the equipment can actually carry out.
Survey, installation and support from three offices: Hanoi, Hai Phong and Da Nang.
Ting is the sound of the front-desk bell: a guest presses it and service arrives. A guest checks in, a room is cleaned, a sensor reports a fault, and the system says "ting" every time.
The shared name of the product family. They share the edge device, the data and the way of operating.
Run the hotel and control the rooms on one set of data, connected directly to HDL's RCUs.
Homestays, serviced apartments, mini apartment blocks: manage many units in many places from one screen.
Installed on site, it collects signals from the in-room devices and receives commands from the platform. TING stands for The IoT Network Gateway.
Hanoi Head office
SP-03-22, San Ho 2A, Vinhomes Ocean Park, Gia Lam
Hai Phong Office
275 Quan Nam, Le Chan
Da Nang Office
56 Ho Phi Tich, Hoa Xuan
HDL Vietnam engineers demonstrate the room map, check-in, SOS alerts and the guest app on a real room controller or the virtual RCU.