TingHotel does not do accounting, payroll or issue invoices on the hotel's behalf. Its job is to record correctly at the source so that specialist software can use the data as soon as it receives it.
TingHotel is an operations tool. Finance, HR and tax work is left to specialist software.
Clean does not mean pretty in a report. Clean means recorded once, in the right place, in the right category, with a source and without silent edits.
The front desk records when taking payment, housekeeping when cleaning and stores when issuing. There is no step of gathering notebooks at the end of the day and typing them in again.
Each entry goes through a transaction code the hotel defines, which already carries the revenue group, tax group and accounting account for mapping.
Working time states whether it was measured by an RCU card insertion, inferred from cards and tasks, or declared by the employee. Readers know how far each figure can be trusted.
Correcting timekeeping hours and cancelling or adjusting a charge both require a reason. History is kept, and a report flags people who cancel unusually often.
The night audit closes the business date, department heads close timekeeping and stores close the period. Changing anything that is locked requires reopening with a reason.
The business date changes only when the night audit has finished, not at midnight. Revenue lands on the correct day, including night shifts.
Each flow states where it goes and from which plan it is available.
The accounting software already in use
Classified revenue, receipts by payment method and receivables by counterparty.
The hotel's invoicing software
The front desk records exactly the information the guest provides. Accounting issues the invoice without having to ask again.
HR and payroll software
Hours come from actual timekeeping. The shift schedule is only a plan and is not used to pay wages.
Stores accounting and cost control
Linen, minibar-style goods and supplies by room standard. Not a kitchen store.
Payment by contract
Workload has a source and both sides confirm it before any money is calculated.
Records to present when required
Documents in the right form, with every field, sent on time.
A higher plan has everything in the lower plans. See the plan comparison
No one has to re-enter anything. Each step produces exactly the data the next department needs.
The stay is linked to a rate plan that includes breakfast. The room sends the occupied status down to the RCU.
Runs automatically at the time the hotel sets. Room charge and breakfast are posted as two revenue lines, and the daily metrics are captured.
Housekeeping records it during the room check. The folio gets the charge, stores automatically get an issue voucher and the cost is already available.
The guest asks for a company invoice. The folio goes into the invoice queue with the full buyer details.
Export revenue by transaction code and tax rate. Issue the invoice in separate software and record the invoice number back on the folio.
Owners and managers look at the same figures as accounting, with no separate spreadsheet for each department.
Captured at the night audit, calculated both with and without complimentary and house-use rooms.
Labour hours and minutes per occupied room, room turnaround time and guest waiting time.
Ticket response and resolution time, rooms with recurring faults and overdue compliance items.
Supply cost per occupied room night, stock count variance and laundry reconciliation.
Every operational table: revenue, receipts, receivables, stores, timekeeping and contractor workload.
Vouchers, statements, stay notifications and night audit reports.
The hotel's other systems and AI tools read and write data according to permissions.
Tax, invoicing and payroll change with each new regulation. Specialist software updates quickly and takes responsibility for that part.
Accounting and HR rarely switch software. Connecting to what they use is faster than making everyone learn again.
Every re-entry is another chance for an error. Record correctly once where it happens and every party uses the same set of figures.
If you change accounting or HR software, the data still comes out in the same structure. You are not locked in to one provider.
HDL Vietnam engineers demonstrate the room map, check-in, SOS alerts and the guest app on a real room controller or the virtual RCU.
