Online
Screen sharing with a sample hotel running on a simulated RCU set of hundreds of rooms, speaking the same protocol as the real controllers.
- No need to attend in person
- See how a large hotel scales
- Good for a first introduction
See TingHotel running on a sample hotel
A walkthrough with the HDL Vietnam technical team. You see the software and the room react at the same time, following the journey of one guest stay.
Format
Two ways to see the demo
Choose by the stage of your project. The content is the same; the difference is whether you can touch a real room.
On real room control units
See the front desk screen and the sample room at the same time: insert a card, open the door and watch the lights and air conditioning react for real.
- See card, door and sensor signals
- Try the guest app on a phone
- Good once you have chosen an approach
Script
Follow one guest stay
The demo does not go menu by menu. We follow the journey of one stay, from booking to check-out, plus one incident scenario.
- Part 1
Before the guest arrives
Live room map
The whole hotel on one screen. Insert a card, open a door, turn on DND and the room tile changes straight away.
The room is cool before the guest arrives
Once a room is assigned and the expected arrival is near, the air conditioning starts automatically.
- Part 2
Guest arrives
Check-in is a welcoming room
The front desk presses complete, the lights switch to the welcome scene and the air conditioning runs. Two views at once: the front desk screen and the room.
Guest waiting, housekeeping sees it immediately
The front desk marks the guest as waiting, the housekeeper's phone vibrates, the task moves to Urgent and the front desk is notified when the room is ready.
- Part 3
During the stay
Guest app
Control lights, air conditioning and curtains; call services; view the folio and pay by VietQR.
DND without knocking
The cleaning task closes itself with the reason DND. If DND lasts too long, a guest welfare check is prompted.
Full-screen SOS
Every duty screen turns red and a bell repeats. If nobody accepts within 1 minute, a supervisor is alerted.
Discrepancy detection
A checked-out room that still has someone in it, or a room recorded as occupied after the guest has left: the front desk is alerted immediately.
- Part 4
After the guest leaves
Cleaning time measured by the card
Report for each room, stating whether the figure was measured by the card or declared by the employee.
Clean data
Export revenue by transaction code and timesheets for accounting.
- Part 5
When something goes wrong
Unplug the Internet during the demo
The front desk still controls rooms and staff still receive tasks; when the network returns, the data is sent in full automatically.
Preview
90-second video
Room map, check-in, SOS alert and the guest app controlling the room, in one short clip.
Image to be added - VID-DEMO-0190-second demo video
- Size
- 1920 x 1080, MP4 H.264, under 40 MB, with a 1600 x 900 WebP cover image
- Content
- Screen recording of the room map, check-in, SOS alert and the guest app controlling the room. With Vietnamese, English and Chinese subtitles.
- Suggested source
- Newly recorded from the operations web and the guest app
- Note
- Light background music and no voice-over, so it can be shared across all three languages
By audience
Tell us who you are and the demo stops where it matters
The same sample hotel, but each viewer cares about a different part. The technical team prepares according to who will attend.
Owner
- The hotel seen remotely on a phone
- Six places where losses usually happen and how to stop them
- Daily metrics, electricity in empty rooms
- Cost by plan tier
Operations manager
- Front desk: reservations, check-in and check-out, folio
- Housekeeping: dispatch by minutes, inspection
- Engineering: tickets, OOO, periodic maintenance
- Staff app by role
IT and technical consultants
- RCU, TingEdge and platform architecture
- Running when the Internet or TingEdge is down
- Connecting the PMS in use and OTA channels
- Permissions, logs and personal data
MEP and integration contractors
- Discover RCUs and assign rooms by hardware address
- Configure channels by room type template
- BACnet, Modbus and KNX for common areas
- Diagnostic tools for engineers
Before the demo
Send a few details in advance
Not required, but it helps the demo fit your hotel.
Scale
Number of floors, rooms and room types.
Software in use
PMS, OTA channels, accounting software and timekeeping, if any.
In-room equipment
Whether room control units exist and from which brand; local or central air conditioning.
How you operate
In-house or contractor housekeeping; one hotel or several.
Questions on your mind
Losses, contractor disputes, compliance, energy: which part you want to look at closely.
After the demo
What you receive
Enough documents to include in an options comparison or present to the owner.
Architecture summary
System diagram, network and hardware requirements at the hotel.
Feature table by plan
Marks what the hotel needs and what it can skip.
Quote by number of rooms
Software plan, add-ons and hardware for the scope discussed.
Equipment catalogue
Room control units and accompanying devices by room type.
Booking
Four steps
- 1
Send a request
Fill in the contact form or message us on Zalo, and choose online or in person.
- 2
Book a time
The technical team calls back and asks a few questions to prepare exactly what you need.
- 3
The demo
Follows the guest journey, pauses at the parts you want to look at closely, with live Q&A.
- 4
Documents and quote
Technical documents and a quote for the scope discussed.
FAQ
Questions about the demo
Can we see a demo if our hotel has no room control units yet?
Yes. The demo runs on a sample hotel, using a simulated RCU set or a sample room with real controllers.
Can we see it at a scale similar to our hotel?
The simulated RCU set can run hundreds of rooms. Send the number of floors and rooms in advance so the technical team can prepare a layout close to your hotel.
Can the hotel's IT team join?
They should. Architecture, networking, running without Internet and connecting the PMS in use are what IT teams ask about most.
What language is the demo in?
Vietnamese or English. TingHotel's interface and data are bilingual, Vietnamese and English.
Do we have to sign anything after the demo?
No. You receive documents and a quote to compare options on your own.